In the reference situation and in every meeting with the student or other users there is more to learn about it. I had an instruction yesterday with students taking Industrial management and I also spoke to a nursing student on my way to lunch. Both the student I know (female around 30) and the students in the lecture room (male and female 25) brought up the issue that if they need help they will ask a class mate first. To ask a librarian is not on the top five list of things one does, that’s a fact and we have to accept and understand this.
12 oktober 2007
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